Terms and Conditions for wiseu.com
Effective date: July 4th, 2024
Terms and Conditions (“Terms”) are a set of legal terms defined by the owner of a website wiseu.com (“Website”). The Terms constitute an agreement between the Website Owner and the Users of the Website, detailing the policies and procedures conducted by the Website.
Who can use the Website
In order to use our Website and / or receive our products or services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this Website and / or receive products or services if doing so is prohibited in your country or under any law or regulation applicable to you.
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Privacy Policy and Cookie Policy
This Website strictly adheres to the rules and regulations for data safety and privacy according to European Union Regulation (EU) 2016/679 of the European Parliament and of the European Union Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, known as the General Data Protection Regulation (GDPR). It also complies with the California Consumer Privacy Act (CCPA). For information on how the Website Owner collects, uses, and shares your personal data, please refer to the Privacy Policy and Cookie Policy available on the Website.
The Owner is committed to user privacy. The privacy policy covers the Owner's websites within the wiseu.com domain and is available at the bottom of this page. For information on how Website Owner collects, uses, and shares your personal data, please refer to our Privacy Policy and Cookie Policy available on the Website. By using this Website, you consent to the collection and use of your data as outlined in these policies.
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Ownership of intellectual property, copyrights and logos
Except where noted otherwise, all material on the Website is Copyright © of Website Owner. All rights reserved. No part of the materials on this Website, including text, graphics, and HTML code, may be reproduced or transmitted in any form or by any means without Website Owner's written permission. Website Owner’s brands, including wiseu, and the stylized WISEU symbol are registered or pending registration with the US Patent and Trademark Office, EU Intellectual Property Office or other trademark offices worldwide.
The Website and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of the Website Owner or providers of respective services, such as website hosting and creation provider, online community platform provider, online courses platform provider, online questionnaires platform provider. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a licence in or under any such Intellectual Property Rights, and you agree not to sell, licence, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the Website, especially the community platform, you confirm that you own all the relevant rights or received the appropriate licence to upload / transfer / send the content. You agree and consent that the uploaded / transferred content may be publicly displayed at the Website.
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Key Commercial Terms
When buying a product or service on this Website, you agree that:
(i) you are responsible for reading the full product / service listing before making a commitment to buy it;
(ii) you enter into a legally binding contract (“Contract”) to purchase a product or service when you commit to buy a product or service and you complete the check-out payment process.
The prices we charge for using our services and products are listed on the Website. We reserve the right to change our prices for products or services displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments or checkout page, before the checkout is finalised.
Price is the remuneration amount payable to the Website Owner for the provision of products or services. Information on the remuneration is available on the Website at the time of purchase and may be subject to change at any time. The applicable Price is the Price at the moment of purchase. The fee for the products and services and any other charges you may incur in connection with your use of the product or service that are offered in a form of a subscription, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
​Customer support details & contact information
Users and customers may receive support or contact the Website Owner operators at service[at]wiseu.com.
​Withdrawal policy
This paragraph applies to the rights of the Consumers and the Entrepreneur-Consumers as Service Recipients according to the following definitions:
- Consumer – a natural person, acquiring and using the products or services for a purpose not directly related to his/her business or professional activity, referred to in Article 221 of the Act of April 23, 1964 Civil Code (PL Dz.U. 1964 Nr 16 pos. 93 with later changes).
- Entrepreneur-Consumer – an individual located in the EEA or UK who acquires and uses the products or services in connection with their business activity, even though the products or services are not directly related to their professional activity. This term applies if the products or services are not of a professional nature for the individual, as determined by the subject matter of their business activity. This definition is referred to in Article 385 (5) of the Act of April 23, Civil Code (PL Dz.U. 1964 Nr 16 pos. 93 with later amendments). It is important to note that this term only applies if the business activity is conducted by an individual and not by a legal entity (a company).
Contract withdrawal period: Consumers and Entrepreneur-Consumers who purchase products or services on the Website may withdraw from the Contract, without giving reasons, within 14 days from the date of conclusion of the Contract.
The Website Owner provides the possibility to submit a statement of withdrawal via email service[at]wiseu.com.
To meet the 14-day time limit it is sufficient to send the statement before its expiration.
In case of withdrawal from the Contract, the Website Owner is obliged, no later than 14 days from the date of receipt of the withdrawal notice, to return all payments to the Consumer or Entrepreneur-Consumer that stated the withdrawal.
The Website Owner shall refund the payment using the same method of payment used by the Consumer or Entrepreneur-Consumer, unless they have expressly agreed to a different method of refund that does not incur any costs for them.
Exceptions to the Right of Withdrawal. The right of withdrawal shall not apply in the following circumstances: if the Consumer or Entrepreneur-Consumer wishes to access the Products or Services before the expiration of the 14-day withdrawal period, they must express their explicit consent and acknowledge that they will lose the right to withdraw once they gain access to the product that is a digital content product or services that are deemed fully performed. This consent and acknowledgment are confirmed by ticking the appropriate box before the commencement of the services (“Acknowledgement and agreement”). At this point, the Consumer or Entrepreneur-Consumer waives their right to withdraw from the Services in accordance with applicable consumer protection laws, including the European Union Directive on Consumer Rights (Directive 2011/83/EU) and California Business and Professions Code §17538.
Special Rights of Withdrawal: for digital products in a form of subscription that have a clearly stated extended withdrawal policy (WISEU Money Back Guarantee) the user starts the subscription and may test it for 14 days or by accessing the first 3 lessons, whichever comes first. If the user receives a bonus online session or opens more than 3 lessons before the 14-day guarantee period ends, the right of withdrawal is waived.
For your convenience, you may use the model withdrawal form available at the end of this document, but it is not obligatory.
​Warranties & responsibility for services and products
When we receive a valid warranty claim for a product or service purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the purchased product or service within a reasonable time, the user will be entitled to a full refund.
​Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the Website without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and / or any unpaid products or services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid products and services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
Retention of right to change offering
We may, without prior notice, change the products and services offered; stop offering the products or services to new users, stop providing the unpaid products and services or any features of the unpaid products services we offer; or create limits for the products and services. We may permanently or temporarily terminate or suspend access to all unpaid products and services without notice and liability for any reason, or for no reason.​
Indemnification
You agree to indemnify and hold Website Owner harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the Website or any of the products or services offered on the Website.
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Right to change and modify Terms
We reserve the right to modify these Terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our products or services after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, do not use or access (or continue to access) the Website or the products or services.
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Termination
Website Owner may, in its sole discretion, suspend, restrict, or terminate your use of this Website and free services at any time, without notice, for any reason, including violation of these Terms of Use. Website Owner has no responsibility to notify any third party, including providers of services, merchandise, or information, about the suspension, restriction, or termination of your access to this Website.Â
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Promotional emails and content
By ticking respective boxes to agree for receiving promotional and sales messages and materials when filling out contact forms or requesting or agreeing to be contacted by Website Owner employees and collaborators or partners, you agree to receive promotional and sales messages and materials from Website Owner and related entities by mail, email or any other contact form you may provide (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices anymore – please just notify us at any time at service[at]wiseu.com or click unsubscribe in the received message.
Links on the Website
Certain links on this Website may lead to websites, resources, or tools maintained by third parties over whom the Website Owner has no control. Website Owner is not responsible for the content, accuracy, or security of any websites linked to this Website. Links to such websites, resources, and tools should not be construed as endorsements by Website Owner.
Linking to the Website
You may link to this Website provided that such link does not involve:
- Unauthorised use of our logo;
- Any false claim (actual or implied) of endorsement by, or other relationship with, Website Owner or local member firms;
- Framing or embedding of any pages of our Website; or
- Other infringement of our trademarks, copyright, and/or other intellectual property rights.
Website Owner is not responsible for the content, accuracy, or security of any websites linked to this Website. Links to third-party websites should not be construed as endorsements by Website Owner or the third party of the other's products and services.
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Provisions for user communities
Website Owner may offer paid or unpaid access to online communities for the users of the Website, in order to interact with such users in a better way. All users that join an unpaid community have a public profile that may be publicly visible to Website visitors, and their public activity (such as their posts or comments) will be visible to other visitors of the Website. A user of the Website can always opt-out and exit the community, and upon doing so, such user’s profile will not be publicly visible. Naturally, in such an event the user will not be able to use the community features (e.g. liking, commenting or writing posts).
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Disclaimers and Limitations of Liability
This Website is provided "as is," and Website Owner makes no express or implied representations or warranties regarding it. To the extent permitted by law, Website Owner expressly disclaims all implied warranties, including but not limited to, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy. Website Owner will not be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages whatsoever, whether in an action of contract, statute, tort (including negligence), or otherwise, relating to or arising out of the use of this Website, even if Website Owner knew or should have known of the possibility of such damages. These Disclaimers and Limitations of Liability apply to Website Owner and each entity within the Website Owner’s organisation, as well as their respective personnel, to the fullest extent permitted by law.
​By using this Website, you agree to be bound by these Terms and Conditions. The information on this Website is intended to provide users with general information on matters of interest. While efforts are made to ensure the information is current and accurate, errors can occur. Additionally, laws and regulations change over time and should be interpreted in light of particular circumstances. Website Owner disclaims all liability and responsibility for any errors or omissions in the content on this Website.
All content on the Website and free services provided through it are provided "as is," with no guarantees of completeness, accuracy, or timeliness, and without representations, warranties, or other contractual terms, express or implied. Website Owner does not warrant that this Website, the free services provided, or any free information, software, or other free material downloaded from this Website will be accurate, current, uninterrupted, error-free, omission-free, or free of viruses or harmful components.
To the fullest extent permissible under applicable law, Website Owner disclaims all liability for the content on this Website and free services provided through it, whether under any theory of tort, contract, warranty, strict liability, or negligence, and whether for direct, indirect, consequential, special, punitive, or similar damages, even if Website Owner knew or should have known of the possibility of such damages.
​The free information on this Website should not be construed as legal, tax, accounting, or other professional advice or service. You should consult with a professional advisor familiar with your specific situation before making any decision. These professional services are available for purchase on this Website. Do not send any confidential information to the Website Owner until you have purchased a chosen product or service available on the Website. The regulations for the provision of the products and services available for purchase on this Website are available in a separate document: Regulations for the Provision of the Services.
The Website cannot and does not contain legal or financial advice. The information on this Website is provided for general informational and educational purposes only and is not a substitute for individual advice. Accordingly, before taking any actions based upon such information, we encourage you to receive individual advice. The use or reliance on any information contained on this Website is solely at your own risk.
​The Website may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.
The testimonials on the Website are submitted in various forms such as text, audio, and/or video, and are reviewed by us before being posted. They appear on the Website verbatim as given by the users, except for the correction of grammar or typing errors or direct translation to English. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.
​Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Website Owner be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use the Website. To the maximum extent permitted by applicable law, Website Owner assumes no liability or responsibility for any
(i) errors, mistakes, or inaccuracies of content;
(ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website; and
(iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.
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Free services – Terms of Use
Podcasting, email updates, articles and newsletter are free services offered by Website Owner to individuals for private, non-commercial use. Podcasts are audio and / or video programs for individual subscription and use. Any other use is prohibited, including copying, reproducing, republishing, uploading, posting, transmitting, or distributing our podcasts, email updates, articles and newsletter.
Website Owner reserves the right to discontinue its podcasts, articles, email updates and newsletter at any time. All content, imagery, and logos within the Website Owner podcasts, articles, email updates and newsletter are owned by the Website Owner, and all rights are reserved.
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Preference of law and dispute resolution
The Website Owner is committed to resolving all disputes in a peaceful manner and encourages users to contact us directly first if there are any reasons for dispute.
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the Website or the provision of products or services, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Poland, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Warsaw, Poland. The application of the United Nations Convention on Contracts for the International Sale of Goods is hereby expressly excluded. Polish national law will govern the contract or any treaties that are established directly between the country of the Website Owner and the disputing user.​
Legal Notice
By using this Website, you agree to be bound by these terms and conditions. The information on this Website is intended to provide users with general information on matters of interest. While efforts are made to ensure the information is current and accurate, errors can occur. Additionally, laws and regulations change over time and should be interpreted in light of particular circumstances. Website Owner disclaims all liability and responsibility for any errors or omissions in the content on this Website.
All content on the Website and free services provided through it are provided "as is," with no guarantees of completeness, accuracy, or timeliness, and without representations, warranties, or other contractual terms, express or implied. Website Owner does not warrant that this Website, the free services provided, or any free information, software, or other free material downloaded from this Website will be accurate, current, uninterrupted, error-free, omission-free, or free of viruses or harmful components.
To the fullest extent permissible under applicable law, Website Owner disclaims all liability for the content on this Website and free services provided through it, whether under any theory of tort, contract, warranty, strict liability, or negligence, and whether for direct, indirect, consequential, special, punitive, or similar damages, even if Website Owner knew or should have known of the possibility of such damages.
The free information on this Website should not be construed as legal, tax, accounting, or other professional advice or service. You should consult with a professional advisor familiar with your specific situation before making any decision. These professional services are available for purchase on this Website. Do not send any confidential information to the Website Owner until you have purchased a chosen service available on the Website. The regulations for the provision of the services available for purchase on this Website are available in separate documents: Regulations for the Provision of the Services and Online Service Terms and Conditions.
Disclaimer
The Owner of wiseu.com (“Owner”) maintains this website to enhance general access to information about its initiatives, products, and services. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However, the Owner accepts no responsibility or liability whatsoever with regard to the information on this site.
This information is:
- of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
- not necessarily comprehensive, complete, accurate, or up to date;
- sometimes linked to external sites over which the Owner has no control and for which the Owner assumes no responsibility;
- not professional or legal advice (if you need specific advice, you should always request individual advisory).
It is our goal to minimise disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats that are not error-free, and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Owner accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.
External Link Disclaimer
Owner’s websites, including wiseu.com, may contain “external links” to websites in domains other than wiseu.com, which may not be owned by the Owner, over which the Owner has no control and for which the Owner assumes no responsibility.
When visitors to Owner’s websites choose to follow a link to any external website, they leave the official domain of the Owner and are subject to the cookie, privacy, and legal policies of the external website.
Compliance with applicable data protection and accessibility requirements of external websites linked to from the Owner’s websites in the wiseu.com domain falls outside the control of the Owner and is the explicit responsibility of the external website.
Disclaimer of Endorsement
The purpose of any linked reference from Owner’s websites to any specific external resource, online service, or website is to enhance the information available on the Owner’s websites and help visitors to those websites.
Such linked references do not constitute endorsement by the Owner of the specific external resource, online service, or website, nor endorsement of the information contained in the linked reference, nor endorsement of the organisations owning the external websites.
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Website owner, the offering, and binding of Terms
This website is owned and operated by Bring Up Agency Karina Chalapuk-Sniegowska, a company registered and located in the European Union, Poland, 02-017 Warsaw, Aleje Jerozolimskie 123A floor 18; VAT ID / Tax Identification Number: PL9511924129 (referred to as “Website Owner” in this document). Contact email for support: service[at]wiseu.com.
These Terms set forth the terms and conditions under which you may use our website and products or services as offered by us. This Website offers visitors products and services related to business growth and management, including access to online audits and online advisory sessions, access to online courses and online communities, access to subscriptions, as well as access to free of charge materials and content related to business growth and management and related topics. By accessing or using the Website or our products or services, you approve that you have read, understood, and agree to be bound by these Terms.
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Additional Terms
If any portion of these Terms is invalid or unenforceable in any jurisdiction, then in that jurisdiction it will be re-construed to the maximum effect permitted by law to reflect its intent as closely as possible, and the remainder of these Terms will remain in full force and effect. In every other jurisdiction, all of these Terms will remain in full force and effect.
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Model Withdrawal Form:
​I hereby give notice that I withdraw from my contract of sale of the following products or services: …
Ordered on … /received on …,
Name of consumer, address of consumer,
Signature of consumer (only if this form is notified on paper),
Date